Shipping policy
Where we ship
We currently ship within the United States only.
Production time
Every item is printed just for you after you order. Please allow 2–7 business days for your order to be made and shipped. During busy seasons, especially November and December, production can take longer, so order early for gifts and holidays!
Shipping time
After your order ships, standard delivery within the US usually takes 2–5 business days.
Estimated total from order to doorstep: about 4–12 business days (production + shipping). Business days are Monday–Friday and don't include holidays. All delivery times are estimates and aren't guaranteed.
Shipping rates
Shipping costs are shown at checkout before you pay.
Tracking
When your order ships, we'll email you a tracking number. Tracking can take up to 5 business days to show updates, so please don't worry if it looks quiet at first.
Orders with multiple items
Items may be made at different facilities. That means they can ship separately and arrive on different days.
Holiday and weather delays
Carriers get very busy around the holidays, and weather or other events can slow things down. We can't control carrier delays, but we're always happy to help you track a package.
If something on our end will make your order ship much later than the time above, we'll email you. You can then choose to keep waiting or cancel for a full refund.
Please double-check your address
Make sure your address is complete and correct, including apartment or unit numbers. We ship to the address entered at checkout. Address changes are only possible within 12 hours of ordering. Orders sent to an incorrect or incomplete address aren't eligible for a free replacement (see our Refund Policy). With standard shipping, packages may occasionally be left at your local post office or a parcel locker instead of your door.
Lost or damaged packages
If your package is lost or arrives damaged, please see our Refund Policy for how to report it and the time limits. We've got you covered.
Questions?
Email us at kjkessentials@gmail.com.